Dados para citação
Barak Libai (2011). Comment: The Perils of Focusing on Highly Engaged Customers. Journal of Service Research. https://doi.org/10.1177/1094670511414583
Fundamentos e crítica · 2011 · Inglês
Curadoria: Ricardo Martins
Barak Libai
Journal of Service Research
Barak Libai (2011). Comment: The Perils of Focusing on Highly Engaged Customers. Journal of Service Research. https://doi.org/10.1177/1094670511414583